Term & Conditions

Terms & Conditions 

By using Lorexa, you agree to the following Terms & Conditions:


1) Orders

  • All orders placed are subject to confirmation and availability.

  • We reserve the right to cancel or refuse any order if required.

2) Pricing & Payment

  • All prices are mentioned in INR.

  • Payment can be made through available options at checkout.

3) Shipping & Delivery

  • Orders are usually processed and shipped within 3–7 business days.

  • Delivery time depends on the courier and your location.

  • Delays caused by courier or unforeseen events are not under our control.

4) Returns & Refunds

  • Returns/replacements are only accepted if the product is defective, damaged, or wrong item received.

  • You must inform us within 48 hours of delivery with photos or video proof.

  • Refunds will be processed to the original payment method or via UPI/bank transfer (for COD).

5) COD (Cash on Delivery)

  • COD is available in selected locations.

  • Repeated order refusals may lead to prepaid-only restriction.

6) Intellectual Property

  • All content (text, images, designs) on Lorexa is owned by us.

  • You cannot copy, reuse, or resell without permission.

7) Limitation of Liability

  • We are not responsible for indirect or accidental damages caused by product use or courier delays.